We’re proud to share that Senior Associate Sandra Train, was recently published in Canadian Underwriter. Her article, “Recovery | Step 1 towards resolving claims quickly (no machines necessary),” was released on February 4, 2026 and focuses on the critical role of communication in the early stages of personal injury claims.
In the article, Sandra draws on her extensive experience—both as a former insurance claims examiner and as a plaintiff-side personal injury lawyer, to explain how clear, proactive communication between lawyers and insurance adjusters during the first 30 days of a claim can significantly reduce delays, frustration, and unnecessary costs. She emphasizes that simple steps like picking up the phone early in the file can foster collaboration, build trust, and help guide claims toward fair and efficient outcomes for injured clients.
Read the full article at Canadian Underwriter: Recovery | Step 1 towards resolving claims quickly (no machines necessary).
